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TERMS & CONDITIONS

CUSTUMER CARE

  1. Accessibility and Responsiveness: We strive to be accessible and responsive to our customers. Our customer care team is available to assist you with any questions or concerns you may have via email, phone, or live chat during business hours.

  2. Timely Response: We understand that your time is valuable, and we aim to provide timely responses to all customer inquiries. Our goal is to respond to all inquiries within 24 hours or less.

  3. Professionalism and Courtesy: Our customer care team is trained to provide professional and courteous assistance to our customers. We expect all interactions with our customers to be conducted in a respectful and helpful manner.

  4. Transparency and Clarity: We believe in transparency and clarity when dealing with our customers. We will provide clear and concise information about our products, services, and policies to help you make informed decisions.

  5. Resolution and Satisfaction: Our ultimate goal is to resolve all customer issues and ensure that you are satisfied with our products and services. If you encounter any issues, we will work with you to find a satisfactory resolution.

  6. Privacy and Security: We take your privacy and security seriously. We will never share your personal information with third parties without your consent. We also use secure technology to protect your information when you interact with our website.

  7. Continuous Improvement: We are committed to continuously improving our customer care policies and procedures to better serve our customers. We welcome your feedback and suggestions to help us achieve this goal.

PRIVACY & SAFETY

At our website, we take your privacy and safety seriously. We understand the importance of keeping your personal information safe and secure, and we strive to provide a secure environment for all our users.

To ensure your privacy, we use HTTPS encryption to protect all data that is exchanged between our website and its visitors. This ensures that any information you provide us with, such as your name, email address, and payment details, is encrypted and cannot be intercepted by third parties.

We also implement strong password policies and regularly update our software to protect against known vulnerabilities and security threats. Our website is equipped with a firewall to prevent unauthorized access and protect against attacks such as SQL injection, cross-site scripting, and brute-force attacks.

We have a comprehensive privacy policy that outlines how we collect, use, and store visitor data. This policy helps us build trust with our visitors and ensures that we comply with all applicable data protection laws.

We also implement data protection measures such as two-factor authentication, user permissions, and regular data backups to ensure that your information remains safe and secure.

In addition, we provide clear opt-out options for any marketing or data collection activities. This includes unsubscribe links in emails and the ability to opt-out of cookies and tracking.

Our commitment to privacy and safety means that you can trust us with your personal information and use our website with confidence.

Payment Methods

WHOLESALE INQUIRIES

If you are interested in purchasing our products in bulk, we welcome your wholesale enquiry. We offer a wide range of high-quality products at competitive prices, and we are committed to providing excellent customer service.

To make a wholesale enquiry, please provide us with the following information:

  1. Your name and contact information

  2. The name of your business

  3. The type of products you are interested in purchasing

  4. The quantity of products you would like to purchase

  5. Your preferred method of payment and shipping

Once we receive your enquiry, our wholesale team will review your request and respond as soon as possible. We may ask for additional information or provide you with a quote based on your order details.

Please note that minimum order quantities may apply for some products. We also offer discounts for large orders and repeat customers.

We look forward to hearing from you and working with you to meet your wholesale needs.

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

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